3. Depending on your particular needs, we may make an appointment to discuss your problem further – in person, by phone or on email. Alternatively, we may provide you with information to take away, or direct you to a different organisation that is better placed to help you.
2. Everyone is offered a short session with an assessor, who will identify the most appropriate way for us to give you the help that is needed. We’ll keep you informed about the length of time you may need to wait for this.
1. When you arrive at the CAB we will welcome you and let you know what services we have available. These include a wide range of factsheets and leaflets for you to browse. Please tell us about any language or access requirements you have and we will do our best to accommodate them.