What our clients say about Citizens Advice Harlow
Citizens Advice Harlow would like to share with you, some of the amazing feedback from our clients.
“Citizen Advice Harlow has been a great source of support to me during these challenging times, I'm not sure what I would have done without their support, and Joshua has been more than understanding and patient with me, thank you for being the angel on duty, cheers.”
“Without Citizens Advice Harlow my life was much harder. When I was in London your office there helped me a lot and when I moved to Harlow 3 times your office in Harlow helped me . I live alone and have mental issues God bless you all.”
“I have nothing to add since my last survey. I have always found my local branch more than helpful. Friendly understanding and knowledgeable staff. I think you are a fantastic organisation. The only reason I have not resolved things, is due to my own personal circumstances. Thank you.”
“My experience was a day in my life I will never forget was when I was feeling overwhelmed by my housing situation, which ended up in court, I decided to seek help from Citizens Advice Harlow. I was fortunate enough to be connected with an adviser in Harlow who not only offered support but also provided invaluable guidance. The adviser patiently listened to my concerns and took the time to understand the complexities of my housing issues. She showed me empathy and reassured me that I was not alone in facing these challenges. With her expertise, she explained the available resources and legal options that could help me navigate through the situation. Throughout our conversation, she exhibited a high level of professionalism and genuine care for my well-being. Her detailed explanations and thoughtful suggestions instilled confidence in me and eased my anxieties about the uncertain future of my housing. Your adviser's support and guidance became a turning point in my journey, and I will always be grateful for her compassionate assistance during that crucial moment.”
“My recent experience with Citizens Advice gave me the courage to contact and pay a solicitor to follow the case up for me and now the case will probably go to court.”
“I wanted you to know that you have changed my life - and I truly mean that. Thank you, so much.”